We fully recognize the importance of intellectual property, encompassing copyrights, trademarks, patents, designs, and trade secrets, and are committed to upholding the integrity and legitimacy of these rights. We ensure that all products and images displayed on our website comply with legal requirements; however, due to the vast variety of merchandise, inadvertent oversights may occasionally occur.
If you, as the owner or legal representative of intellectual property, discover that any product on our website may infringe upon your rights, please contact us immediately via email at [email protected]. We pledge to take prompt action to safeguard your legitimate rights.
To effectively address your copyright or trademark complaint, please provide the following detailed information:
- Proof of Identity: Please furnish documents proving that you are the legal owner or authorized representative of the relevant product, image, or material.
- Description of Infringement: Provide a detailed description of the infringed work or material and indicate its exact location on our website (including the product link).
- Contact Information: Supply your complete contact details, such as your address, phone number, or email address, to facilitate communication with you.
- Statement of Infringement: Please declare that you genuinely believe the controversial use was not authorized by the copyright or other intellectual property owner, their agent, or the law.
- Identification of Infringement: Clearly specify the type of intellectual property and specific information that you believe has been infringed upon on our website.
- Evidence of Trademark Infringement: For trademark infringement complaints, please provide the trademark registration number, a link to the first publication, the URL of the infringing work/image, and any other documents proving your ownership or authorized use of the trademark.
Please note that the email address [email protected] is solely for handling copyright-related complaints. If you have other questions or needs, please directly contact our customer support team. We are dedicated to swiftly resolving any alleged intellectual property disputes and ensuring the protection of the legitimate rights of rights holders.
We sincerely thank every honest and impartial complainant and will treat each complaint with the utmost rigor. However, submitting a false infringement notice may result in legal consequences, including but not limited to damages and legal fees. Therefore, if you have doubts about the material, we recommend consulting a legal expert before submitting a notice.
We value your contribution to intellectual property protection and look forward to collaborating with you to ensure compliance with and respect for the law.
